1. Health Safety & Environment, Risk Assessment & Business Continuity
   1. Environment Health & Safety Overview
   2. Risk Assessment & Business Continuity
   3. EHS Framework, Governance & Global Standard
2. Sustainability
   1. Zero Plan and RE100 Strategy Plan
   2. ASHRAE Level-1, 2 & 3 Energy Audits
   3. Introduction to end-of-life retrofit programs
   4. Introduction to Energy, Water & Waste Performance Index
   5. Carbon Footprint & Annual Sustainability Reports

1. Feasibility study / market assessment
2. Analysis of the results of a feasibility study
3. Identify the right entry strategy & go to market strategy
4. Identifying the right partners
5. Building international business plan
6. Understanding the influence of a foreign country’s culture

Basics of Process Audits focused on the facility which includes:

1. Engineering- Equipment End of life analysis, Capex /Opex estimations, Single Point failure studies & Critical Environment audit
2. Soft Services - Housekeeping operations, Cafeteria hygiene audit, pest control

Quality Management Systems – Introduction to pillers of 5S – Seiri, Seiton, Seiso, Seiketsu, Shitsuke and introduction of 6th S – Safety.

1. Technology, Business and the Economic Goals of Value Creation.
2. Think about Technology and Developing a Strategic Technology Attitude.
   1. Technological Innovation
   2. Technology Strategy
3. Core Competence View of Competitiveness.
4. Managing Innovation within the Product Development Cycle.

1. The supplier search process
2. What foreign customers look for:
   1. Transparency
   2. Quality of product & equipment
   3. Fair pricing
   4. Long-term consistency
   5. Clear, timely communication

• Introduction of Intellectual Property Rights and Creating IP strategy for expansion to international markets
• Importance of IP due diligence
• Comparison between GDPR and PDPB and its impact on business

1. Operational Excellence Playbook: Understand best-in-class facility management Process & Procedure
   • Playbooks – SOPs | Work Instructions | Checklists | Performance work statement
   • Training Modules & FM Toolkit
   • ISO standards framework
   • Performance management, governance and reporting framework
2. Industry Best Practices: experience and capability around best practices, initiatives and new Ideas in the structured way as follows.
   • Industry Best Practices
   • Continuous improvement of process & framework
   • Transformation themes in alignment with Client's Goal
   • Flipbook of emerging technology solutions
   • Creating a digital journey track for Client

1. The importance of continuous learning and Kolb’s learning cycle
2. Man-made systems and the need for feedback loops for control and correction
3. Governance in complex systems
4. Effective communication to highlight areas of dissonance
5. Absence of conflicts of interest and dealing with ethical dilemmas
6. The importance of whistle-blowing and creating a mechanism for highlighting transgressions

1. What is the EU Supply Chain act?
   1. Background
   2. Objectives of the act
   3. Which companies are bound by this in the EU?
2. How can Indian suppliers prepare themselves for this?

1. Supply Chain & Sourcing Excellence.
2. Importance of Maintenance & Minor Infra Works for enhanced productivity, optimal operating conditions, and increased life & reliability of assets.
3. Methods to enhance employee well-being in the organisation

1. How to build your brand and importance of Trademark
2. Manufacturing and Industrial Design, what to watch for when internationalising to the EU market
3. Counterfeiting and its impact on business in India and the EU

1. Benchmarking & Cost Management
   1. Basic Benchmarking Structures
   2. Matrix of Key Benchmark Data Points
   3. Comparative External Benchmarks
   4. Industry Best Practices and Evolving Initiatives
   5. Optimization Plan
2. Digital Solutions: Introduction to digital solutions including the framework, technology tools, implementation plan and an ongoing support that support cost-optimization, Speed 7 accuracy of operations, business assurance & risk management and access to real-time data & analytics

1. Introduction to international taxation regulatory framework
2. Tax exemptions/ incentives of working with overseas clients
3. Financing of international operations