<de/coding> The Draft Policy for E-commerce
Impact on Startups, Tech Entrepreneurs & MSMEs

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State: Delhi

Date: 19-07-21

Time: 4:30 PM

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Mr. Vinod Kumar Delhi 19-07-21

The amendments increase compliance burden on e-commerce entities and make the marketplace inaccessible to small and medium businesses who depend on these entities for sustenance. It is important for the government to revisit these rules and detangle the complexities.
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Dr. Aruna Sharma, IAS Delhi 19-07-21

The rules are creating a ruckus and bringing uncertainty to the entire e-commerce ecosystem. It's important for us to first make the definition of e-commerce clear. Consumer behaviour today is completely changing to e-commerce. E-commerce also gives MSMEs an advantage by introducing them to newer markets at negligible costs. The rules are raw, and there's a need to thrash them out and come up with a single policy for e-commerce. We're not talking about just the big players anymore, it's also newer smaller players.
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Shri. Vidya Sagar Singh Delhi 19-07-21

There's no denying that e-commerce is going to grow in the future. If we enable e-commerce, it will develop employment and business technology as well. But in terms of consumer protection rights, India's situation is very grim. It needs serious attention. Flash sales are very important for the survival of businesses. There should be a common retail policy taking care of both sellers and consumers.
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Dr. R.K. Bharti Delhi 19-07-21

Some limitations should be placed on big e-tailers. But we have to educate and bring the offline traders to the online setup.
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Shri. Yash Arya Delhi 19-07-21

India's nano and micro industries have immense potential to contribute to India's e-commerce exports. However, because these industries exist in geographical isolation, they're not able to reap the benefits of e-commerce exports. Training them in financial and technological awareness will help them enter the e-commerce arena and profit from it.
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Shri. Arun Prakash Delhi 19-07-21

There's no comparison between offline and online; both are here to stay. Some of the policy decisions might be too stringent, but some do take into account consumer rights.
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Shri Rishabh Verma Delhi 19-07-21

If the compliance norms increase, it will get difficult for sellers to on-board e-commerce. We need to start getting the ancillary unorganized businesses onboard the e-commerce platforms as well. They drive 90% of the businesses in India.
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Dr. Yogesh Bhatia Delhi 19-07-21

I've been looking at the e-commerce policy for the last 12 years. The policy should be for B2B, B2C and D2C. We cannot look at offline and online- retailing in silos. The policy should focus on O2O as the way forward: Offline to Online. Offline sellers can sell to online players, and both can profit.
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Dipanjan Purkayastha Delhi 19-07-21

There's a fear that consumers are being duped. However, that's not the case. The processes have been in place for consumer redressal as well, that's why such big companies are able to function effectively. It's important to realise the potential of e-commerce and how beneficial it can be for India's traders.
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